Maybe the worst customer service ever
Maybe the worst customer service I've ever experienced. The hinge on the lid of the fridge broke upon first use. Customer service was 100% AI, not one phone call or human interaction of any kind. I responded to countless emails requesting photos, model #s, proof of purchase, etc., only to wait 2 weeks for AI to tell me my return request is waiting to be approved. Bodega won't honor a simple return, they first have to involve engineers and technicians and then your return request has to be approved. Seriously? I expressed my frustration and requested a phone call or some sort of human interaction and only ever received useless AI responses. I read about Bodegas awful customer service, but I ordered the fridge anyway because it was a great deal. I should have listened to the reviews. Uggh.