Read the fine print carefully and don’t trust customer service
I’m writing with some disappointment, as my daughter has greatly enjoyed her first 40 math classes. Teachers are nice and syllabus is fun. The scheduling has been a constant nightmare with classes not where we wanted them, or they forget to schedule. But the fun of the classes made up for this pain. However trouble started a month ago when our current package was over and they charged my credit card a renewal without me even agreeing to renew. I had this charge reversed by my credit card company. However after some discussion, I agreed to sign up again for a second term. And it feels like a scam. After signing up I am told there is no ability to choose timing of classes anymore. Her previous class which was in a Sunday has been changed to a Thursday with no prior notice before making payment, and no ability to change. I was not advised of this change when I re-enrolled, and today, when we tried to join her usual Sunday class, we were told she unfortunately could not attend.