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Pia Bolton

美国

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agoda

Can’t provide ticket/ only get 2/3 refund

I’m purchase ticket activity for the water park for the whole family in Thailand. 1st try, I pay with my credit card but they respond back the payment not go through recommend to pay with the bank account so 2nd try, I pay from my bank account directly. Then 10 mins later received email identify they can’t provide the tickets and will refund full amount. So I been waiting for my refund for a week and received only 2/3 of the amount. I tried to contact about 5 phone number they have but no one pick up the phone only automatic voice said this number not working at this time. Very disappointed!!

2025-08-12有帮助 3