Ordered the Commarker B4 50w and the R5…
Ordered the Commarker B4 50w and the R5 Rotary on August 26, 2026. I had some problems with the up-and-down buttons and the motor on burning out within a few days. Commarker responded promptly to my emails and sent me a return label to return that machine and sent me a brand new machine. The new machine had a slight problem with one of the red light bulbs going out, but it still was able to laser beautifully. Again, Commarker responded promptly to my situation. David even took time to do a WhatsApp video with me to help me with the problem. They have promised to send me the new red light to install and also $100 credit for any accessories that I would like to have. I believe their customer service was prompt, caring, and they do all they can to resolve any issues that the customer may have