Difficult to CANCEL
I had issues with this business. After a few weeks, I decided I didn’t want it anymore. I wasn’t able to eat all the meals and my freezer space was getting limited. I thought I had paused my subscription but I got a new order soon after. I wrote to ask if they would cancel my account and they replied fairly quickly that they would. And the very next week, I had another box at my door! I wrote them one more time and mentioned the Better Business Bureau and they were SUPER Quick to respond. From what I can tell, it looks as if my account has finally been canceled. I feel like they should be investigated due to the large number of complaints. Like a previous reviewer mentioned, if you are having issues definitely report to the BBB. It only took me a few minutes. The only reason I gave 2 stars was because it appears as if they have followed my request.