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Stacy P

美国

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USA CarShip

BEWARE BEWARE BEWARE

BEWARE BEWARE BEWARE - DO NOT USE THIS COMPANY!!! I spoke with Elisa Jordan and she worked hard for my business. I ignored the company who was affiliated with the BBB because I trusted Elisa Jordan who assured me everything would be ok. I was informed by Elisa that my car would be picked up today Sunday August 17, 2025 at 2pm without fail. THIS HAS NOT HAPPENED. After several emails and calling from different numbers, she has finally responded and still does NOT have carrier info and stated they are still " working on my order". I reminded Elisa that she put in writing and email as of yesterday that my car was getting picked up by 2pm and she agreed. My car has been available for pick up since August 13 so there is NO excuse for this. I explained multiple times that we would be leaving on the 18th for out of town and that car needed to get to Texas by the 20th. As of the writing of this review at 5:58pm. A man called me stated he was the carrier but was several hours away and unsure if he would get to me today asking me to leave my keys hidden somewhere. You must be kidding me. Only a moron would do something like that. As of 6pm still NO pickup and NO clue IF being picked up. UPDATE : At 8:35pm I was contacted by Elisa Jordan with Carship who texted and said -" I found a new driver and they will be at your. house within the hour to pick up your car " I said great-- Only 5 minutes later, the carrier contacted me and due to the bad reviews I was smart enough to ask him what the cost was going to be- He said $950. I was like WHAT - I was told $455 and texted him the contract. Luckily he was honest and said that they told him I was responsible for the entire amount upon delivery. ALL LIES- I contacted Elisa Jordan and she said- oh yes this is your new price if we pick up right now. WHAT? This is NOT what you said or my contract. ALL LIES. Luckily the carrier said they also would NOT be using USACAR ship again either due to the lies. DO NOT TRUST THIS COMPANY OR ANYONE AFFILIATED WITH THIS COMPANY. I WOULD GIVE NO STARS IF THERE WAS AN OPTION.

2025-08-18