Terrible Experiene with Thumbtack, Inc.
If I could leave zero stars, I would. My dryer broke and Samsung referred this to Thumbtack. Thumbtack charged my credit card in advance to make the appointment and then cancelled my appt. 15 minutes beforehand. When I called to reschedule or find out why, they weren't able to give me any information and said they probably couldn't find someone to do the job. They also said I would have to wait 5 days before they could schedule a new appt. I will just call my own dryer repair shop and would have done so in the beginning but the error code on my dryer gave me the phone number to call for Samsung. I didn't realize they were just subbing out the job to this terrible company. I would never use them for anything.