Lasers are great but service is non-existant.
I had an OLM2 and it is a great machine, always worked very well. I liked it so much I paurchased an OLM3 and it never worked from the start. Its when something goes wrong that you find ut how good the support is. I have been trying for three days to contact support, sent 2 emails that havenot been answered. Today I spent $ and a half hours with online chat trying to get some help but it was a long time between answers, they responded 6 times in 4.5 hours and only asked dumb questions and no help. Then at 1800 (GMT +9) they just stopped talking (but didnt tell me) because that when they finish work for the day. So I am just stuck with a AUD$1600 laser that i cant use.