Choose other companies
I've had a lot of lost accounts, and the last one I took was a "buy 1 get 2x more" promotion, and I went through both phases. They sent me a contract, and I found an error in my birth date, which was one digit different from my actual date. I went through KYC in March, and all my government documents have the same date because I was born on that day! However, this company decided that my date was incorrect! I wrote about the error, but they didn't respond for a long time, and then they said I was a kyc fraud and closed my account! The risk department offered to spend money or an interview, I agreed to an interview because I have nothing to hide, I have all my documents, I can explain and show every detail, but no one answered my letter. After I wrote that they were returning the money, they almost immediately replied that they were making a refund. that is, no one is really interested in the interview and you can't prove that you are an ordinary person. they said they would refund the money, but no one returned anything. In the end, they closed the account for their mistake. I'm sorry that I wasn't born on the date you wanted! It was my first passed cfd prop account and i got absolutely shocked about it! As long as I was a cash cow, everything was fine with kyc, and I was able to trade freely. Almost a month later, no one had returned the money. Choose other companies; you are only interesting here as long as you lose challenges. Upd. the money was returned.