No Headquarters Help
My Maybank account is in Bacolod, Philippines. I tried to make a withdrawal from my account at a Maybank in Manila and they could only tell me that there was a problem with my account. Now, I’m in the USA. Maybank in Bacolod says I have to travel to Bacolod to get a new card. Maybank Headquarters in Malaysia says they can’t help me. Banks in the USA can resolve issues like this over the phone. It’s ridiculous to think that I would have to travel all the way across the world to resolve an issue that is Maybank’s fuault just to make a withdrawal from my Maybank account.