Weex has aweful customer support
Week has aweful customer support. Their staff are not emplowered to resolve any issues. If an issue arrises, it is always 100% out of their hands. Weex often prevents accounts from trading and then cant explain why it happened, only that their risk algorythm was triggered. They are helpless and mindless against the risk bot that runs the company. Does not matter if you are legit or not, the bot has all the power. Forget about getting welcome bonuses because the risk bot will deam you unworthy and ban you from getting any rewards. One employee says if the app does not work try logging in from other devices or use a VPN, the I try that, then another staff member says its against their terms to use a VPN or multiple devices, and my account is flagged now. No sence fighting it, I tried multiple times to get through to support. Rigid, unmovable people.