Great customer service
I first considered purchasing a device from Mercylion in December 2024. I reached out with questions about the brand as it was new to me and I got a great response. I ended up making the purchase in Jan 2025 over CNY. I bought a full camera and display set for my motorbike. It came as expected, exactly as shown on their site. I had to make a minor cabling adjustment to be able to install it on my bike and we were ready to go! The device worked well for a few weeks and then one component started malfunctioning and I reached out for support. I was met with a friendly approach and they offered to send a replacement straight away. The replacement component similarly lasted a few weeks and then malfunctioned. I reached out again and was met again with a friendly response and we agreed the device may have some defect. They took the device off their website so others couldn’t buy and send me a different model to try (again free). This one is working much better no issues! Overall top notch company, minus 1 star for some hassle but I would recommend