Been a customer of Ortur for years
Been a customer of Ortur for years. Had an issue with a part that broke and the Ortur customer service responded to my concern within an hour. Told me exactly what I needed to fix my issue. Even sent me the link to make it easy to order. I will continue to be a customer with Ortur as long as they keep up the great work. (The part that broke was not a design issue.)