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Monet

加拿大

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Ula Hair

Deceptive Seller- Beware!

Deceptive Seller- Beware! The hair quality is good in that it is soft and manageable. The company is not an honest broker; they use deceptive tactics, and the customer service is not good once they have your money. I ordered 200 pieces of Burmese crochet hair. I specifically reached out to ask how many 'pieces' per ring. They responded by saying 200. I thought that was good value, so I bought it. The hair arrived; it was very thin, and it was actually 100 pieces. I opened a PayPal dispute, and Ula Hair explained that one piece has two strands; therefore, it is 200 pieces. I have been ordering crochet hair for a couple of years; there is no vendor that does not understand pieces except Ula Hair. On top of the deceptive selling, the hair has a really creepy smell; others describe it as rotten eggs or a fishy smell. I have no words for the smell, but it was horrible. I took the hair out after a week; I wanted it off my body and out of my house. Never again.

2026-07-06