STAY WELL AWAY FROM MAIL.COM
I carried out a research on companies that offer the option of holding multiple email accounts, after reading reviews and the various websites that were recommended I choose mail.com. I registered my details with them on the 1st September 2025 and proceeded to setup my new email accounts, this was straight forward and went smoothly. Once I setup the various email accounts I then proceeded to inform my contacts about the various accounts for them to make contact with me. Then the problems happened with mail.com. They suspended my account and asked me to make contact with their customer support, this was carried out by filling out a questionnaire. I then waited for a response which took 12 hrs, but I was shocked with their reply, informing me that my account had been permanently blocked and deleted as it had not been used for six months and the email addresses were being used by someone else. This was completely incorrect as I had only registered with them 14 hrs ago before their response, and when I setup the email addresses their website checked and informed me that the email address I choose were available. Not happy with their response I requested that they carry out a further review in their system as there was a major problem with their site. This morning they got back to me informing me that they could not remove the block on my account and that they now suspect my accounts were being used for illegal purposes and in their T&C's they can carry out the actions they did, they apologised for any inconvenience caused but that was their stance. Massively frustrated and angry, I would never recommend anyone to choose mail.com, especially if you require multiple email accounts for personal or business use, they will not establish the facts around the account/s, they just delete accounts, this is dangerous as they could delete very sensitive or confidential information without the owner of the email account/s to recover the data before deletion. Stay well away from mail.com, they do not care about their customers, they do not care about customer data, basically they are inept and incompetent who do not care about the consequences of their actions, they lie to their customers and back track with different lies. STAY AWAY from mail.com, avoid like the plague, I recommend yahoo or gmail for multiple email accounts.