I would rate them a zero but can't
I would rate them a zero, but can't. The two knit sweaters I ordered were horrible. Made of cheap material and too small. I emailed them, and they asked me to send a picture to investigate. These Chinese companies want to indoctrinate Americans to buy their cheap, ugly clothes, but surprisingly, they make the photos in the catalog look like original knitted clothes. The items I received did not look like the pictures. Xiruilai is a deceiving company. It took forever to arrive at my home. The outcome was a product with a poor appearance, unfitting, and uncomfortable. Instead of telling me where to send their ugly clothes, they ignore me to pass their 15-day return policy, and their policy is for Americans to pay to export their deceiving clothing back to China for double the cost of what I paid for. Very unethical, China is on another continent, and they took their sweet time delivering their horrible products. But expect US citizens to hurry up to return the item, or "you will not get your money back". I do not expect my money back. Is there a way to report them to the Chamber of Commerce?