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Phil

美国

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Pacificozy

Poor quality and even worse customer service.

I wish I had read reviews before making a purchase. The items I received were very poor quality. I attempted to return and got the following message from customer service. My issue still isn't resolved. Dear Customer: Hello, Thank you for expressing your intention to return the item.We are her e to help you with this matter. According to our return policy, customers need to return the unsatisfied goods at their own cost,return need time and cost, we will make you this return easier, To solve the problem, we came up with two solutions. 1. We can offer a 20% refund on this item. You can choose to keep the product and decide what to do with it. You can choose to give it away or even sell it on a second-hand platform. 2. We can exchange it for your desired size without return. You only have to pay the $10 postage for each item again. If you want to exchange it, please let us know. Best regards, Kyle

2025-09-04