Massive delays and bad customer service
I ordered a tripod 9 days ago. It still hasn’t shipped. Checked in with their support and it took them two days to get back to me just to find out they didn’t disclose the product was back ordered anywhere in the order process and asked if I want to wait another 1-2 months to get it. Terrible customer service and bad business practices. The product I ordered was for my business and I put my trust in Ulanzi - they dropped the ball and now I have to scramble to find an alternative.