HORRIBLE EXPERIENCE
HORRIBLE EXPERIENCE - Tried to do a proctor exam. I started out as 8 in the queue for a proctor. I waited just over an hour to get a proctor. When I finally had an assigned proctor I was going through the screen sharing instructions when Google Chrome (their reccomended browser) crashed on the session. I was forced to log back in and found myself at 17th in the queue. I reached out to tech support to see if there was any way I could be pushed to the top of the queue since I'd already waited an hour. I was told they can't move the queue, mind you, there is no estimated wait time given, all you can see is your current position in the queue. I then asked if I could speak to someone higher up to get a better understanding of why their system doesn't allow for that, and I was told a supervisor would call me within 2 hours. There is also no way to schedule an exam with a proctor. I've taken many proctored exams in throughout my career and this is BY FAR the dumbest way I've done it. I'd rather drive to a testing facility and deal with all the ridiculous restrictions than ever use this clunky and severely basic program again. Save the money go somewhere in person.