SCAM
Absolute scam.If I could give 0 stars, I would have. All the reviews on Carousell is FAKE. I engaged in their services and they said they will deliver. I have a specific deadline yet I was NOT GIVEN ANY UPDATES even when I asked for it earlier. (the only update I got was when the deadline was over and yet even demanded another 50%?!?!) When I requested for a refund, they made me wait for 2 weeks and when the 2 weeks was finally over, they said they can’t do a refund for “Giving their best effort in attempting my work””followed my instructions in their best abilities” yet the most important part which was the deadline was not even met.And said that they cannot do refunds for all deposits and payments based on their advertisements. Suddenly the refund page of their website cannot be opened?? When 2 weeks before they said they will be investigating and following their refund policy?? What is there to investigate?? The issue is clear, work was not delivered on time.At this point I don’t even know if the work they sent LATE is properly done because I did not pay for the other 50%. Lesson learnt. (lol would definitely attach the screenshots here if was given the option)