Out of stock problem
At first I was not willing to give a 5 star review because in the last 2 orders within 2 months, I have had to re-order several DP's because they were out of stock. I complained to customer service (Amy) because on the website out of stock was often not indicated. The back and forth of re-ordering was annoying and time consuming.(The reason for 4 stars)But in the end, Amy was an excellent and honest communicator in explaining in great detail that they are in the process of fixing this known problem. I will demonstrate patience because I have been a long-time customer that has been quite happy with Fansells. A big thanks to Amy!