I purchased the **Xiaomi 5X L55M6-ES 55…
I purchased the **Xiaomi 5X L55M6-ES 55 Inch LED 4K TV** and within a very short time it has turned out to be the worst experience ever. The TV is **not turning on at all** despite trying every possible way. I registered a complaint on **Friday**, but the call center did not even bother to forward my complaint to the concerned team. When I tried registering another complaint, the system kept saying “your complaint is already registered.” On **Monday**, after repeated follow-ups, the call center executive told me *“today I will forward your request.”* At the end of the day, I was told they don’t even have a **field officer available**, and they will “look into it tomorrow.” This clearly shows **Xiaomi has zero responsibility, no proper service system, and careless customer support.** They happily sell products, but when issues arise, the customer is left helpless. ➡️ **Pathetic service** ➡️ **Irresponsible call center support** ➡️ **No service staff available when needed** ➡️ **Customer is forced to wait endlessly** This is my **worst purchase ever** and I strongly suggest — **DO NOT BUY ANY XIAOMI PRODUCT.** Once you face an issue, you will regret it badly.