Avoid this website!!
Avoid this website! I expected to pay the official UK ETA fee (around £20), but was suddenly presented with a £145 “service fee” plus additional charges at the payment stage. That’s more than 7 times the official cost. The moment I saw this, I pressed “Cancel” because I obviously did not agree to such an excessive fee. Despite cancelling, my application was still registered, I received emails claiming my payment was successful, and the full amount was eventually charged to my Visa card. I never completed the application, never uploaded my passport or photo, and cancelled within the 24-hour cancellation period stated in their own refund policy. I contacted them immediately, sent multiple follow-up emails, and have received no response whatsoever. Taking a customer’s money after they have cancelled, while completely ignoring all communication, is unacceptable. Save yourself the stress and apply directly through the official UK Government website. This company adds an outrageous fee for something that costs a fraction of the price and, in my experience, cancelling the application did not stop them from taking the payment.