Pathetic Airline. Lack of World Immigration Knowledge
This incident happened on 4 January 2025, i had a Batik Air connecting flight from Bali >>Kuala Lumpur>>Dubai. I have Indian passport with UK Residence Visa and for UAE, For Indian Citizens with UK Visa it is a Visa on Arrival for 14 days in UAE/ Dubai, I was allowed to board the flight at Bali but the Batik air staff refused me boarding at Kuala Lumpur said because i don't have UAE Visa so i cannot go, they didn't know the actual immigration rule and due to their lack of knowledge made us struggle big time. I had to spend 24hours at the airport, slept on the floor and booked another ticket to India in order to continue my journey. They spoiled my and my partners holiday. Really Pathetic Airline. I will never use it.