It took several emails to get it right
It took several (12) before RJ and I could resolve my issue: My MacBook was so far out of date that it lost its ability to access email. RJ eventually sent me a link I could type in and I was able to see the system requirements. My browser was not on the list of acceptable browsers but I was able to download Chrome onto the machine. I still couldn’t access the files but with Chrome I was able to download Gmail. With Gmail I forwarded the link shortcuts from my phone to the MacBook and now I see my manual and have already begun searching.