wrong information unrespected Their own published terms and condition
wrong information - Unrespected term and conditions The website is selling electronics and mobile phones for many years I dealt with them in 2016 which was a wonderful experience They were informed Good price good service good follow up. in March 2025 started to communicate with them in order to renew my mobile phones by buying new ones which is having certain features It is dual SIM dual active features In the website they are having multiple units with the same. I communicated with the customer service through emails and Whatsapp channel until reached A brand and a model is having the feature based on their declaration agreed for 2 pieces, paid cost and the shipping cost and was delayed to send it until it was almost 10 days after the payment. I bought 2 units and when arrived I discovered that the feature is not existing, I did communicate with the platform asking them to return Showing on Live video The absence of the features When he claimed they have been cheat by their supplier I requested them to make a complete refund although I pay it already customs duty taxes and shipping cost which is not refundable according to teir published terms and conditions. They spaced as a case Wasting time Mentioning the well resell them very soon and I can ship directly from my place avoiding extra costs Took almost three months Nothing happened except everyday communication leading to waste as a time in the end They refused to return and was a big story until I was able to get a refund from them less than 7% from my payment......... I will never use this company again.