First-time seller and Last time
As a first-time seller on Cars&Bids I became increasingly displeased with the level of control C&B demands and the lack of support from C&B once the auction went live. As the seller, I was not allowed to set the reserve I wanted or write the description for the vehicle. It was only after I let the C&B reserve offer expire 7 days later that C&B finally responded to my messages and allowed me to set a reserve closer to what I wanted. Once the auction went live and a bidder started making false public statements, I asked C&B to handle the situation, and they refused because I had a reserve. I made it clear that I would not continue with the auction if C&B was going to allow bidders to make false statements to suppress the bidding to try to win the auction for less money. The bidder in question had bid on more than 50 auctions but only purchased 3 vehicles. To me this was an obvious car flipper. Ultimately, a C&B representative commented publicly on my auction that he did not believe the C&B auction was going to meet the reserve anyway. I ended up selling the vehicle to Carvana for more than the reserve I set on C&B, so the take home message here is to sell to Carvana and save yourself the trouble of dealing with this unprofessional organization.
