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Matthew Sisson

美国

2 评价
2 被浏览
2 有帮助

2 条评价

Cars & Bids

First-time seller and Last time

As a first-time seller on Cars&Bids I became increasingly displeased with the level of control C&B demands and the lack of support from C&B once the auction went live. As the seller, I was not allowed to set the reserve I wanted or write the description for the vehicle. It was only after I let the C&B reserve offer expire 7 days later that C&B finally responded to my messages and allowed me to set a reserve closer to what I wanted. Once the auction went live and a bidder started making false public statements, I asked C&B to handle the situation, and they refused because I had a reserve. I made it clear that I would not continue with the auction if C&B was going to allow bidders to make false statements to suppress the bidding to try to win the auction for less money. The bidder in question had bid on more than 50 auctions but only purchased 3 vehicles. To me this was an obvious car flipper. Ultimately, a C&B representative commented publicly on my auction that he did not believe the C&B auction was going to meet the reserve anyway. I ended up selling the vehicle to Carvana for more than the reserve I set on C&B, so the take home message here is to sell to Carvana and save yourself the trouble of dealing with this unprofessional organization.

2026-04-28
Katzkin

Worked with Katzkin directly

Worked with Katzkin directly. Went through the quoting process. Everything was great and I liked the options and price. After I paid I was ghosted by the salesperson for a few days until he finally answered back with a request for $739 more dollars. Their reasoning was that they do not currently have that pattern in their database and I need to pay for them to create the pattern. Mind you, Katzkin leather could then use that pattern for other customers. I found the whole situation shady. At least they refunded my money but it took 5 days. Update: The contact provided goes to a general customer service line and you talk to someone who knows nothing of your specific situation. When I explained the situation, she mentioned further details that were left out by the original salesperson. Katzkin should be a hard pass!

2025-09-12有帮助 2