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Alice

意大利

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Clubclothe

I ordered on August 3

I ordered on August 3, 2025, and my order was worth approximately €28.28. They provided me with a tracking number and said it was delivered on August 30. Nothing ever arrived. I then sent multiple emails requesting proof of delivery, but they responded repeatedly, stalling for time with generic and unreliable responses: - first, the package was already delivered. - then: the package is still "in transfer station." - Clear contradiction → Inconsistent tracking and responses. Today, they say I should wait patiently and the package will definitely arrive, when in fact the tracking always shows it as delivered on August 30. This is inconsistent and works in their favor by extending the delivery time. Today, since I already have all the proof (tracking showing "delivered" and package never received + contradictory responses), I'm filing an official complaint with the bank, hoping to get a refund. Never order anything from Clubclothe. Worst online shopping experience of my life. I'm just wasting my time and money. Horrible.

2025-09-15有帮助 1