I ordered an item on 9/4
I ordered an item on 9/4. I still don’t have it or a firm delivery date. I knew when the “warranty fee” was automatically added to my order, even though I declined it, that this company is not reputable. The items are not in the US. This company is just a distributor. I would not recommend ordering from them. Update 9/27: Got the product, totally unusable. I asked to return it and the seller kept offering discounts up to 60% which I finally agreed to. I got an email saying the refund was issued. The next day, I got a long email saying the company was experiencing technical issues with refunds for several weeks and the only way to get my money back is to dispute the charge via my credit card company. All this for a stupid $24.99 knee brace. Stay away from this company. Another new update: my credit card info was stolen and charges attempted, which my bank stopped. However, I had to close the card and get a new one. I asked how this happened and they said, “Buy anything from a company that doesn’t seem reputable?” This place immediately came to mind. My bank looked at all my transactions and this is the one that stood out to them. DON’T BUY FROM THIS COMPANY! Oh and still waiting for my credit to process. Not holding my breath.