I’d pick “0” star rating if I could
I’d pick “0” star rating if I could. Ordered 9 pair of men’s qtr socks. I eventually received 3 pair of youth anklet socks that were not the correct brand & style advertised on their website. I emailed them pictures of their website ad & the wrong socks I received & requested a full refund. They emailed back & said “send us a picture of the product you received”. Really??. They finally responded with “we make mistake at warehouse, we only send you 3 sock, we send you the rest”. To which I said “no” I don’t want more wrong socks, just a full refund. After multiple back & forth emails & me insisting on a refund they respond with. “You have to pay to ship the sock back…we have no shipping return labels, when we get back we give you refund less our shipping costs”. Really?? If I would have done my research, I’d have seen that this China based company is nothing short of a scam. Lesson learned.