I have been using Vaultek products for…
I have been using Vaultek products for some time now and needed to purchase another, this time larger then my other three. I purchased the pro VTi . As it turns out I was having issues with the fingerprint portion of the vault and contacted Vaultek service via email. After some troubleshooting as requested Morgan is shipping a replacement unit. This whole process was relatively painless. there was no long delays. I dealt with only one person (Morgan) who was very helpful and seemed genuinely interested in getting the issue resolved. In my opinion, the service department is the most important part of any company. I highly recommend these folks. They make a solid product and stand behind it 100%