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JG

美国

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Futario

Don't waste your $

See my 9/21 review: Futario's BS reply on 9/23 was to send my order # to get the replacement vest. Yet they already had my order # in their correspondence about the exchange: "Dear Customer, #Fa42851, we have received your return request..." On 10/10 I criticized their unethical ways and requested a refund. Futurio's reply included instructions to send the vest to Guangzhou, China, "choose the logistics channel that includes taxes, customs clearance fees and other related charges," or I could receive a 20% refund, or the replacement vest that they originally said I was getting on 9/2 that never was sent. Do not buy from this company.

2025-10-20有帮助 1
Futario

Product too small following Futario size chart

I ordered Washed Caramel Denim With Brass Button Stitching Vest in small exactly following Futario size chart. It was so small that it didn't button up. I wrote to customer service on 9/1 to return or exchange. They wrote back on 9/2, "We'd be happy to send you a replacement in size M/L completely free of charge. You do not need to return the original item." As of 9/21 I have not received the replacement.

2025-09-21有帮助 1