SCAMMMM!!
SCAMMMM!!! I REPEAT DO NOT PURCHASE! I purchased with them back in May. The original dates that I chose were for Labor Day weekend and they were requesting an additional $250 so I chose to go this October it was 4 days 3 nights and told her that $113.80 that included my travel protection, processing fee, and package price. I called September the 9th to find out the exact dates I scheduled for my vacation and no one in the company can find my reservation. Then Crystal Perez the reservation agent told me to check with my bank and see what numbers on the bank statement and I called the number and it was all in Spanish. I've emailed the Chrystal Perez the reservation agent with my email that vacation VIP sent me with my reference number and they were still not able to locate my reservation. I paid both for a three night four day vacation to Orlando and I put $150 security deposit for the cruise that I was supposed to take further on in the year and I have not received any information on anything. I've tried messaging them on the site and even their chat line there are not online or it doesn't work. I don't know who else to get in contact with for any assistance. I really wanted my vacation but if I could not get my vacation of course I want my money back. I have tried multiple times to get any assistance to get my vacation. I have tried to dispute this with my financial institution and it has been denied and at this point I'm frustrated, out of my money and out of my vacation and this was for my 40th birthday. Highly disappointed that I have been scammed!