Extremely disappointing.
Extremely disappointing. All I originally wanted to buy was just shorts. Returns are a normal part of online shopping, yet at every step of the process I was pushed toward additional offers, discounts, or exchanges that I simply do not want. It also became clear that if I want to return the item, I would have to send it to the UK, even though I purchased it through the German website. The shipping cost would be unreasonably high, which makes the return process practically impossible. Instead, I am encouraged to purchase something else using the discount you offered. Honestly, this approach is very frustrating and undermines trust. With this scheme, yes, you probably succeeded to keep my money on your bank account, but you have completely lost me as a customer. Of course I will never buy from this shop again, and I would not want to deal with a process like this in the future. Would I recommend this shop to anyone? No. In fact, I would advise others not to use it. Most modern online stores include a return label with the original purchase or provide a simple and transparent return process. That allows customers to try products without concern and return them easily if needed. Unfortunately, this experience was the opposite.