These pigs are so unfair
These pigs are so unfair, incompetent, and greedy. I ordered a hoodie with 3XL size, about a month ago. They took more than 3 weeks to get it to me, urged me to create an account with some chinese shit shipping business to track the package, and after I got the product, turns out the size is WRONG. I got a SM size, and my 6'3 body could not fit the f**king hoodie that was meant to be baggy and comfortable. When I tried to ask for a refund, they wanted ME to pay for shipping for THEIR poor performance and negligence, or get 35% of product value. Why do I need to get f**kedover because of Kistania's shitty service? I have already opened a case to get my money since they are not willing to accept their mistake and fix it.