❌ Warning to Travelers – MyTrip.com & China Eastern ❌
Draft Complaint Post ❌ Warning to Travelers – MyTrip.com & China Eastern ❌ I booked a ticket from Vietnam to New Zealand through MyTrip.com (Booking Ref: 1061-002-477). My trip was a nightmare because of hidden itinerary changes and zero accountability: My itinerary was suddenly changed to include a stopover in Sydney, Australia, but this was never disclosed to me in my booking confirmation or any pre-travel emails. As a Vietnamese passport holder, I needed a transit visa for Australia, but I couldn’t apply because I wasn’t told about this stopover. I was allowed to board the first segments, then denied boarding in China because I had no visa for Sydney. I was stranded overnight, forced to pay meals, transport, accommodation, and rebooking costs, and also lost prepaid bookings at my destination. Despite submitting receipts and repeated requests, MyTrip and China Eastern both refused to take responsibility or provide fair compensation. This has been one of the worst travel experiences I’ve ever had. Customers deserve transparent information, proper support, and accountability. Instead, I was left stranded with no help. 📢 I strongly urge others to think twice before booking with MyTrip.com or flying with China Eastern, as you may not get the support you need when things go wrong.