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Tom Herfel

美国

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Sportsman's Guide

Avoid this company.

I order a set of 4 trail cameras "thru" Amazon, but "from" this company. They sent the wrong (cheaper) cameras. I contacted them first by email (to no avail) and later by phone. Customer service person said they would send out the correct mdse immediately and include a shipping label for me to return wrong mdse. That was fine, just what I hoped would happen. The next day I got a call from their customer service department saying that the product originally ordered was unavailable and my choices were to keep what they had (incorrectly) sent, or return it. I said I would return it, but asked that they credit my Visa card immediately, after all I had paid them in advance trusting they would fill the order correctly, they should trust me to return the incorrect items. They of course refused saying "they can only issue credit after receiving the mdse from me". I have purchased MANY things thru Amazon successfully. But now my advice is, when you buy (especially something expensive) from Amazon, look at who will supply the item and check their reviews. And avoid this company like the plague.

2025-10-02有帮助 1