Paid Order, No Response from Fafrees
I'm extremely disappointed with Fafrees' customer service. I placed an order, received the invoice, and made the payment as instructed — but since then, I haven’t heard anything back. I have already emailed every address listed on your website, sent messages on social media, and even tried WhatsApp, but I have received no response whatsoever. There has been no order confirmation, no tracking number, no update — nothing. I am completely in the dark about the status of my order. This is especially upsetting because the order was meant to be a meaningful gift for someone very close to me who is struggling with depression. This lack of communication has only added to an already difficult situation. I have all the payment receipts and proof of the transaction. If I don’t receive a response urgently, I will have no choice but to escalate this further through public reviews and legal channels if needed. Fafrees — please respond. This is unacceptable.