I received impression materials over…
I received impression materials over 1.5 months ago. Every picture I send to them to get the finished impressions approved takes 3-4 days to get an answer. They just keep having me take new impressions, and then, it takes forever to get them to respond to you. Price is great, but now I know why. You get crappy customer service and I am beginning to think I will never receive the actual trays, so, it was a$1000 rip off at this point. UPDATE - AFTER SUBMITTING THIS REVIEW I IMMEDIATELY GOT AN EMAIL SAYING THAT MY IMPRESSIONS ARE FINE AND TO SEND THEM IN. I ALSO GOT AN EMAIL BASICALLY SAYING THAT IF I CONTACTED THEM THEY WOULD GIVE ME A DISCOUNT I HAVE RAISED MY initial review of a one to a three because they did contact me and fix the error and apologize. But the problem is I should not have had to jump through all these hoops in the first place. It caused a lot of aggravation and wasted a lot of my time.