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WildFyre

美国

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topmediai.com

Poor Customer Service

My experience with this company was trash. I was paying for a subscription and the companies policy changed. A filter was added to text to speech without notification. I tried to cancel services for it, Believed I had canceled my script however, I was still charged, so I reached out to support. Support told me they would only refund half, and I would get to keep my credits. They did refund half and I wasnt given the credits I paid for. This entire experience from your policy change, without warning or even a mention, then unable to cancel, then reaching out to your poor customer service to receive half a refund and being told i would still have credits when i do not is trash.

2025-10-06有帮助 1