NO REFUNDS no matter what.
This program is not for me. It just wasn't what I was hoping for. Unfortunately, when my auto-renewal date was coming up, I was unable to login and it auto-renewed. They sent an email with a link so you can easily CANCEL your account AFTER it auto-renews (without even logging in!). But they cancel it for the FOLLOWING YEAR. When I reached out and requested a refund, they said Nope - terms of agreement are clear, NO REFUNDS. Seems like they are planning to get an extra year out of all customers since you can cancel your account without logging in after it renews, but you can't cancel it without logging in before it renews.