Incomplete transfer and no customer support
In the past, I've done program migration myself, but I thought I would use Zinstall since it was described as an easy transfer. Wrong! When I completed the migration I couldn't open MS Outlook or MS TEAMS and the printer driver didn't work. Their customer service page cutely says "we love to chat." Wrong. I've been disconnected. When I did get connected wait times between chats were very long. After four hours (and no resolution) I had to move on to my work. I've sent several emails (including the text of the four hour chat) asking when I could reconnect ... with no response (three days later). I'm asking for a refund and disputing the charge.