A bad experience
I purchased a used black T16 Pro. Due to customs issues, I had to choose another colour. The package arrived in poor condition and the bicycle was not well protected. Parts were missing, the front fork was completely bent, making it impossible to fit the mudguard and wheel, the handlebar lock was broken and the screws were stripped, making it difficult to assemble or disassemble the parts. The after-sales service was a complete disappointment. It has been about 10 days since I reported the problem, but I have received a couple of replies without finding a definitive solution despite repeated requests (they wanted to send me a replacement fork but never replied, and the fork clamping screw is stripped and stuck and cannot be unscrewed). I haven't received any replies for a week. Basically, I'm left without a bicycle and without money. Based on my experience, I do not recommend purchasing these bicycles because they are used and have never been checked for damage. I'm sorry because it seems like a good bicycle otherwise.