Fraudulent business practices
Fraudulent business practices. Placed and paid for an order. After checking out, my order was modified with additional items. I immediately reached out to Customer Service to cancel the modification I did not make. CS reached out with a generic email, ignoring my initial complaint. 19 hours later (after the order has shipped), the CS responded and stated they were unable to assist. I will be doing a charge back with my CC company and will not be purchasing from this company again.