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Mike C

美国

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Milwaukee Tool

I sent in my m18 1/2 impact gun for…

I sent in my m18 1/2 impact gun for warranty because the tool is loosing connection with the battery. After 4 years I do not have a reciept but the tool is in warranty by serial #. This has become a big problem with milwaukee impact gun loosing connection to battery for many people, with a poor design and battery and tool wear because of a vibrating impact gun should not void warranty. For a technician to say tool was abused, he/she is not bright, a 1/2 impact gun abuses itself once u pull the trigger to impact bolts either on or off, milwaukee company should be evaluated by the better business bureau for screwing over consumers with warranty issues that are cause of poor battery to tool design for impact tools. SV#8287252. And also Nelson of customer service is no help and a liar who told me a manager would return my call and it never happened 2x.....

2025-10-08