Quick Delivery, But Listings and Returns Need Work – Stick to Amazon for Peace of Mind
The good: The company shipped the product very fast, and their customer service is pretty responsive. I ended up with a $10 gift card that I may or may not end up using. The bad: I checked, and double-checked that I was not just ordering an SD card, and wouldn't you know it—I ended up with just an SD card. I ended up with two confusing email confirmations: one showed the console as expected, but the other mimicked it—until you spotted the fine print in light gray text revealing it was just the SD card. I don't know why they even sell just SD cards without the console, but I suspect it's a way to capture extra sales from buyers who might accidentally select the standalone option instead of the bundle. With return shipping costs ($20USD) nearly matching the item's price, those low-cost cards probably end up staying put, padding the margins nicely. Either way, it's frustrating—I'm not sure why anyone would pay $30USD for a 64GB SD card that comes pre-loaded with an OS you can download for free. In conclusion: If you are a US-based buyer, you are better off just ordering from Amazon. You'll have it in 2 days, and if something is wrong you send it back. No sweat. I will likely not purchase from these guys again unless I literally can't find the item from a US seller. I want to give them a higher review, but I am just really not pleased with how this played out.