Lost Parcel
I will never use Ninjavan ever again. They lost my package worth thousands and I paid hundreds for the shipping fees, and there's no compensation on their end. The only thing they ever do is tell me they have liased with the seller and for me to contact them for a refund. IF IT WASN'T FOR THE FACT THAT I CANNOT GET A REFUND ON THE HUNDREDS I SPENT ON SHIPPING FEES, WHY ELSE WOULD I CHASE YOU EVERYDAY? Aside from that that, the audacity and dishonesty for you to update the status as "Recovered" when you have no idea where it is. Have you no shame?