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Tony

澳大利亚

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Batik Air

Food poisoning from inflight meal and Terrible online customer service

When trying to book the flight the website was completely useless so I contacted their office. The call center representative said I should email them. The people I emailed told me to call. After about 4 hours of trying to book a flight (because the call center representatives said they couldn't help me) I was able to find a representative that would help me book a flight. Everything to do with checking baggage, the flight itself, the crew members, etc actually was super smooth with no delays. However, the in flight meal gave me the worst food poisoning of my entire life, which I can't excuse. This was OD171 DPS to SYD Oct 14th

2025-10-15