In December I purchased a HTVRONT…
In December I purchased a HTVRONT autopress2 and have had nothing but trouble since i open the box in January. I reached out to support and they were very helpful, even though they could not solve the issue of getting the heat press to close down to press, after multi attempts they sent videos and I sent videos. They have decided to replace with a new one and a different color. I really appreciate the support and patience with me. Now i will wait for the new one to come in the mail. Cheryl