Great quality, but extremely long delivery time and poor communication
I ordered a custom mousepad in March, and it finally arrived six months later. The quality of the mousepad itself is excellent — well-made and exactly as designed — but the wait time and lack of updates were very frustrating. Throughout the entire process, I received almost no clear information about my order’s status. I was told several times that it would ship “within a few weeks,” but it ended up taking months. A note for EU customers: be aware that you have to pay additional import and customs fees upon delivery. For me it was an extra 40 euro's